Quality Manager

Cypress, TX

Full Time

Quality

Experienced

About Us:

Drake is a dynamic manufacturing company based in Cypress, TX. We are proud to serve leading customers such as SpaceX while fostering a collaborative, supportive workplace. Our employees are valued, empowered, and provided with hands-on training on specialized materials and equipment, along with ongoing opportunities for growth. At Drake, we believe in building success together.

Position Summary

The Quality Manager has overall responsibility for the effectiveness, compliance, and continuous improvement of the Quality Management System at Drake Plastics. This role provides leadership across Operational Quality, Customer Quality, and Supplier Quality, ensuring strong inspection discipline, risk-based thinking, and corrective action effectiveness in compliance with AS9100, ISO 9001, and customer requirements.

The Quality Manager ensures organizational competency in inspection interpretation, CAPA, risk management, FMEA, PPAP, and AS9102 First Article Inspection, while leveraging SAP, High QA, QT9, and related platforms for enterprise-level quality oversight.

Primary Duties & Responsibilities

QMS & Quality System Leadership

Own, maintain, and continuously improve the AS9100 and ISO 9001 Quality Management System

Ensure consistent and effective execution of inspection processes and result interpretation across manufacturing operations

Establish, govern, and monitor CAPA effectiveness, risk management, and FMEA processes

Lead Management Review and report quality performance, risks, and trends to executive leadership

Define and monitor quality KPIs and cost-of-quality metrics using SAP, High QA, QT9, or similar systems

Customer Quality

Serve as the primary quality interface with customers

Manage customer complaints, escapes, concessions, and corrective actions

Review and approve AS9102 FAI and PPAP per AS9145

Lead systemic root cause analysis and corrective action responses

Support customer audits, scorecards, and quality performance reviews

Supplier Quality

Oversee supplier qualification, inspection requirements, and performance management

Ensure supplier understanding and compliance with inspection, PPAP, and risk-based requirements

Lead supplier corrective actions and containment

Support supplier audits and risk-based supplier controls

Operational & Manufacturing Quality

Lead and mentor Quality Engineers and Quality Specialists

Ensure inspection strategies, process controls, and risk mitigations are effective for injection molding, machining, and extrusion

Drive continuous improvement, defect reduction, and scrap reduction initiatives

Promote a culture of quality ownership, inspection integrity, and risk awareness

Audit & Compliance

Act as primary interface for certification, customer, and regulatory audits

Ensure audit readiness and timely closure of findings

Maintain compliance with ITAR/EAR requirements for controlled technical data

Oversee internal audits and corrective action follow-up

Qualifications & Experience

U.S. Citizenship required due to ITAR/EAR-controlled technical data

7+ years of progressive quality experience in manufacturing

3+ years in a quality leadership or management role

Deep expertise in:

Inspection process governance and interpretation

CAPA systems and effectiveness verification

Risk Management and FMEA

PPAP

AS9102 First Article Inspection

Strong working knowledge of AS9100 and ISO 9001

Proficiency with SAP, High QA, QT9, or similar QMS/ERP platforms

Bachelor’s degree in Engineering, Quality, or related field preferred

ASQ CQE, CQM/OE, or Six Sigma Black Belt preferred

Strong leadership, communication, and decision-making skills

Work Environment

Manufacturing floor and inspection areas

Monday – Friday, standard business hours

High interaction with production teams

Standard Employment Statement

Drake Plastics is a Tobacco / drug-free workplace. All applicants receiving a conditional offer of employment will be subject to pre-employment drug testing.

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Quality Manager

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